Privacy Policy

Effective Date: July 2025
Last Updated: July 2025

1. Introduction

Long Haul Technologies ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our websites, products, services, and platforms.

2. Information We Collect

• Contact Information (name, email address, phone number, company, etc.)
• Account Details (username, password, login history)
• Transactional Data (payments, billing info)
• Device Info (IP address, browser, device ID)
• Usage Data (site navigation, time spent)
• Communication Records (emails, support messages)

3. How We Collect Information

• When you sign up for services or submit inquiries
• Through contact forms, chats, or support
• Automatically via cookies and analytics tools

4. How We Use Your Information

• To provide and manage services
• To process payments and generate invoices
• To improve our website and offerings
• To respond to customer support requests
• To send updates or promotional content (with consent)

5. Sharing Your Information

We do not sell your data. We may share it with:

• Service providers (e.g., hosting, payments)
• Business partners under NDA
• Legal authorities if required by law

6. Data Security

We use SSL, encryption, and secure servers to safeguard your data. Only authorized staff have access to your personal data.

7. Your Rights

You have the right to access, correct, delete, or object to how your data is processed. Contact info@longhaultech.com to exercise your rights.

8. Cookies & Tracking

We use cookies to enhance functionality, analyze site usage, and personalize content. You can disable cookies in your browser settings.

9. International Data Transfers

Your data may be stored or processed outside your country. We ensure legal safeguards are in place for such transfers.

10. Data Retention

We keep your data only as long as necessary for legal and operational purposes, then securely delete or anonymize it.

11. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect data from minors.

12. Policy Updates

This policy may be updated from time to time. Please review it periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or complaints about this policy, contact us:

• Address: Bharuchi House, near KAWILUWILU, Mzuzu, Malawi
• Email: info@longhaultech.com
• Phone: coming soon